Ee5555 Privacy Policy — Your Data, Protected

Ee5555 takes your data privacy seriously. This policy clearly explains what we collect, why we collect it, how we use it, and what your rights are — all in line with the General Data Protection Law (LGPD).

Last updated: June 2026

1. Who We Are and What This Policy Covers

The ee5555 is a Sports Betting and online casino platform operated for the Brazilian market and accessible at ee5555.net. This Privacy Policy describes how ee5555, acting as the controller of your personal data, handles the information you provide or that is generated through your use of the platform.

This policy was drafted in compliance with the General Personal Data Protection Law (LGPD — Law No. 13.709/2018) and applies to all users registered on or simply browsing the ee5555.net platform. It should be read alongside the Terms and Conditions and the rules of Responsible Gambling.

Summary: ee5555 collects only the data needed to operate its services and meet legal obligations. We do not sell your data to third parties. You have the right to access, correct, and delete your information at any time.

By creating your ee5555 account, making a deposit, placing a bet, or simply browsing the site, you acknowledge that you have read and understood the practices described in this policy. If you have any questions before proceeding, please reach out to our support team via live chat or at contato@ee5555.net.

2. Data we collect

Ee5555 collects personal data in the following situations:

2.1 Data you provide during registration

  • Full name;
  • CPF (Cadastro de Pessoas Físicas);
  • Date of birth;
  • Full residential address;
  • Email address;
  • Mobile phone number;
  • Account password (stored in encrypted hash format — never as plain text).

2.2 Identity verification data (KYC)

  • Copies of photo ID documents (national ID, driver's license, or passport);
  • Proof of address;
  • Proof of payment method, when required for fraud verification.

2.3 Financial and Transaction Data

  • Pix key, card details (tokenized by the payment processor — ee5555 does not store your full card number), bank account for TED withdrawals;
  • Deposit and withdrawal history: amounts, dates, and payment methods used;
  • Betting history: markets, amounts wagered, outcomes, and bonus balances used.

2.4 Usage and browsing data

  • IP address and approximate geolocation;
  • Device type, operating system, and browser;
  • Pages visited, session duration, and interactions within the platform;
  • Cookie and similar technology data (detailed in section 8).

2.5 Communication data

  • Content of support interactions via chat or email;
  • Communication preferences and notification history.
Data minimization principle: ee5555 collects only the data strictly necessary for each purpose. We do not request information that is not used operationally or required by law.

3. How we use your data

Data collected by ee5555 is used exclusively for the following purposes:

Purpose Data used
Creating and managing your account Full name, CPF, email, phone number, date of birth, password
Identity verification (KYC) Identity documents, proof of address, CPF
Processing deposits and withdrawals Financial data, Pix key, banking details
Provision of betting and casino services Betting history, balances, gaming preferences
Fraud prevention and anti-money laundering CPF, IP address, transaction history, behavioral patterns
Customer support Email, phone number, interaction history
VIP program and personalized promotions Betting history, VIP level, product preferences
Marketing communications (with consent) Email, phone number, communication preferences
Responsible gambling Gaming patterns, session history, defined limits
Compliance with legal and regulatory obligations CPF, documents, transaction history

Ee5555 does not use your data for purposes incompatible with those listed above. If a new processing need arises that is not covered by this policy, you will be notified and, where required, a new consent will be requested.

4. Legal Basis for Data Processing

Every personal data processing operation carried out by ee5555 is grounded in one of the legal bases established under the LGPD:

  • Contract performance: processing required to provide the services you agreed to when creating your account and placing bets on ee5555;
  • Compliance with a legal or regulatory obligation: identity verification (KYC), anti-money laundering compliance, and adherence to any determinations issued by competent authorities;
  • Legitimate interest: fraud prevention, platform security, service improvement, and personalization of the VIP Program experience, always respecting the rights and expectations of data subjects;
  • Consent: sending marketing communications, use of non-essential cookies, and optional processing activities. Consent may be withdrawn at any time without affecting your use of ee5555's other services.
Transparency regarding legitimate interest: When ee5555 processes data on the basis of legitimate interest, we conduct an internal assessment to ensure that interest does not override the fundamental rights and privacy of the data subject. You can request more information about this assessment by emailing contato@ee5555.net.

5. Sharing Data with Third Parties

Ee5555 does not sell your personal data to any company or third party. Data sharing only occurs in the situations below, for the minimum time necessary and with appropriate controls in place:

5.1 Operational partners

To deliver its platform services, ee5555 shares data with partners who act as operators under our instructions:

  • Payment processors: to process deposits and withdrawals via Pix, credit/debit card, PicPay, Mercado Pago, and TED. These partners receive only the minimum data necessary to complete each transaction;
  • Game providers: to provide the Live Casino, slots, crash games, and poker catalog. These providers receive anonymous or pseudonymous identifiers — not your full name or CPF;
  • Customer support platforms: used to manage the live chat and email ticketing system;
  • Fraud prevention tools: specialized systems that analyze behavioral patterns to protect your account and the integrity of the platform.

5.2 Legal and Regulatory Authorities

Ee5555 may share data with competent authorities when required by law, court order, or to fulfill regulatory obligations applicable to the online betting and entertainment sector in Brazil. Such sharing is strictly limited to what the legal determination requires — nothing beyond.

5.3 International Transfers

Some of ee5555's operational partners may be located outside Brazil. In such cases, ee5555 ensures that international data transfers are carried out with the appropriate safeguards set out in the LGPD, including standard contractual clauses and an assessment of the level of protection offered by the recipient country.

6. Data Retention and Deletion

Ee5555 retains your personal data for as long as necessary for the purposes described in this policy or to comply with legal obligations, whichever is longer. The general criteria are:

  • Active account data: retained for as long as your account remains active on ee5555;
  • Financial transaction data: retained for a minimum of 5 years after the transaction, as required by tax legislation and anti-money laundering regulations;
  • Identity verification data (KYC): retained for a minimum of 5 years after account closure;
  • Support interaction data: retained for up to 2 years after the case is closed;
  • Non-essential cookie data: as outlined in the Cookies section, typically between 30 days and 1 year.

After your account is closed and mandatory retention periods have expired, your data is permanently deleted or anonymized so it can no longer be linked to your identity. Data that has already been anonymized is not considered personal data and may be retained for statistical and service improvement purposes.

Early deletion request: You may request deletion of your data before the above periods expire, subject to legal limitations. Data that must be retained by law cannot be deleted before the minimum deadline — but it will be isolated so it is not used for any purpose other than fulfilling the legal obligation.

7. Security of your information

Ee5555 implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or accidental destruction. Measures in place include:

  • Encryption in transit: all communications between your device and ee5555's servers are protected by 256-bit SSL/TLS encryption;
  • Encryption at rest: sensitive data at rest — such as passwords and KYC documents — is encrypted on the platform's servers;
  • Hashed passwords: your password is never stored in plain text; we use modern hashing algorithms with salt to protect your access credentials;
  • Access control: ee5555 employees only have access to the data required for their specific roles; all access is logged and audited;
  • Two-factor authentication (2FA): available to all users in the account settings;
  • Security monitoring: automated systems monitor suspicious account and transaction activity in real time;
  • Secure backups: regular backups in isolated, encrypted environments to ensure data recovery in the event of an incident.

In the event of a security incident that could significantly affect your personal data, ee5555 will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframes set out in the LGPD, providing details on the nature of the incident, the data involved, and the measures taken.

Despite all our efforts, no system is 100% invulnerable. If you notice any suspicious activity on your account, contact ee5555 support immediately via chat or at contato@ee5555.net.

8. Cookies and Tracking Technologies

Ee5555 uses cookies and similar technologies to enhance your experience on the platform, ensure features work correctly, and — with your consent — for analytics and personalization purposes.

8.1 Types of cookies used

  • Essential cookies: required for the platform's basic operation — such as keeping your session active after login, remembering language preferences, and securing transactions. These cookies cannot be disabled without affecting site functionality;
  • Analytics cookies: collect aggregated information about how users navigate ee5555 — which pages are visited most, average session duration, and traffic sources. We use this information to improve the platform. These require your consent;
  • Personalization cookies: allow ee5555 to remember your display preferences and deliver content relevant to your usage profile. These require your consent;
  • Security cookies: help detect fraudulent activity and keep your account protected.

8.2 How to manage cookies

When you first access ee5555, you will see a cookie notice with options to accept all, accept essential only, or customize your preferences. You can update your cookie preferences at any time through your browser settings or the preference panel available in the platform's footer.

Disabling non-essential cookies does not affect your ability to bet, deposit, or use any core ee5555 feature.

9. Protection of Minors

Ee5555 services are intended exclusively for individuals aged 18 or older. ee5555 does not knowingly collect personal data from anyone under 18.

If we become aware that data from a minor was collected without adequate parental consent, we will delete that information immediately and close the associated account. Parents or guardians who identify unauthorized use of the platform by a minor should contact us at contato@ee5555.net so we can arrange data deletion and access revocation.

We recommend that parents and guardians use parental control tools available in browsers and operating systems to prevent minors from accessing betting and online gaming platforms.

10. Your Rights as a Data Subject

The LGPD grants you, as a data subject, a set of rights that can be exercised at any time with ee5555:

Access

You can request a copy of all personal data ee5555 holds about you, including your transaction history, bets, and support interactions.

Correction

If any data is incorrect or out of date — such as your address, phone number, or email — you can request a correction directly in your account settings or by contacting support.

Deletion

You can request the deletion of your personal data. Deletion is carried out after mandatory legal retention periods have expired — data required by law cannot be deleted before those deadlines.

Consent withdrawal

You may withdraw your consent for optional processing at any time — such as receiving marketing communications — without affecting your access to ee5555's core services.

Portability

You may request your data in a structured, machine-readable format for transfer to another controller, in accordance with ANPD regulations.

Objection and restriction

You may object to processing based on legitimate interest, or request that the use of your data be restricted while a correction or deletion request is under review.

To exercise any of these rights, please contact us at contato@ee5555.net with the subject line "LGPD Rights — [request type]". We will respond within 15 business days, in accordance with the LGPD. In cases requiring identity verification, we may request additional documentation before processing your request.

11. Data Protection Officer (DPO)

Ee5555 has appointed a Data Protection Officer (DPO) responsible for overseeing the platform's privacy practices, handling data subject requests, and maintaining the relationship with the Brazilian National Data Protection Authority (ANPD).

For any questions related to privacy and the processing of your personal data, you can contact ee5555's DPO by email at privacidade@ee5555.net. This channel is dedicated to privacy and data protection matters — for general support inquiries, please use the live chat or email contato@ee5555.net.

Complaints to the ANPD: If you believe your rights as a data subject have not been adequately addressed by ee5555, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), as set out in Art. 18, §1 of the LGPD.

12. Changes to this Privacy Policy

Ee5555 may update this Privacy Policy periodically to reflect changes in the services offered, applicable legal requirements, or improvements to our privacy practices.

Material changes — those that affect your rights or alter how your data is handled — will be communicated via your registered email and a prominent notice on the platform at least 30 days in advance. Minor changes, such as wording corrections or section reorganization with no change in substance, may be published without prior notice.

The current version of this policy is always the one published at ee5555.net/privacy-policy, with the date of the last update shown at the top of the page. If you do not agree with the changes, you may request account closure before the new version takes effect.

13. Contact

For any questions about this Privacy Policy, to exercise your rights as a data subject, or to report any privacy concerns regarding your data at ee5555, please reach out through the following channels:

  • Privacy & LGPD rights: privacidade@ee5555.net
  • General support: live chat on the platform, available 24/7, or contato@ee5555.net
  • Diamond and Elite VIP Members: directly with your account manager via WhatsApp

We are committed to responding to all personal data requests within 15 business days. For complex requests requiring more detailed investigation, the deadline may be extended by up to 30 days, with prior notice to the requester.

How ee5555 protects your data in practice

Privacy isn't a document — it's how we operate every day

End-to-end encryption

Every connection between your phone or computer and ee5555's servers is encrypted with 256-bit SSL — the same technology used by Brazilian digital banks like Nubank and Inter. Your account details, transactions, and bets are fully protected in transit.

Data is never sold

Ee5555 does not — and never will — run a business model based on selling user data. Your information exists so you can use the platform, not to enrich advertiser databases or data brokers.

LGPD Compliance

Ee5555 operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). We have a designated Data Protection Officer (DPO), documented processing procedures, and a direct channel for you to exercise your rights as a data subject.

You control your data

Access, correction, deletion, portability, consent withdrawal — all your LGPD rights can be exercised by email, no red tape. We respond within 15 business days. No confusing forms, no long waits, no copy-paste replies that say nothing.

Data minimization

Ee5555 collects only what it needs to operate. We don't ask for unnecessary information at sign-up, we don't store data beyond what is required, and we don't share more with partners than is strictly necessary for each specific function they perform.

Marketing only with consent

You will never receive marketing emails or messages from ee5555 without your explicit consent. And revoking that consent is simple: one click on the unsubscribe link in any email, or a message to contato@ee5555.net.

Privacy questions at ee5555

To request deletion of your data, send an email to privacidade@ee5555.net with the subject line "LGPD Rights — Data Deletion" and include the email address registered to your ee5555 account. We will verify your identity before processing the request. Please note that data required by law — such as financial transaction history for 5 years — cannot be deleted before the minimum legal deadline. This data is kept isolated and used solely for legal compliance purposes, not for service operations.

ee5555 only shares data with public authorities when required by law or a valid court order — and only to the extent that the order demands, never beyond what is necessary. This includes obligations related to anti-money laundering and compliance with applicable betting regulations. We do not voluntarily provide data to any authority outside these circumstances. If we receive a request from an authority, we assess its legality before responding.

Yes, at any time. There are three ways to do this: click the "unsubscribe" link at the bottom of any marketing email you received from ee5555; update your communication preferences in your account settings; or send an email to contato@ee5555.net requesting removal. Processing takes up to 3 business days. After that, you will only continue to receive transactional emails necessary for your account — such as withdrawal confirmations, security alerts, and required communications.

When you close your account, ee5555 initiates the deletion of your personal data, subject to mandatory legal retention periods. Financial transaction data is retained for 5 years after account closure, as required by law. KYC data is retained for the same period. Outside of these obligations, all other data — browsing history, preferences, and support interactions beyond the 2-year period — is deleted. Once the legal retention periods expire, any remaining data is permanently deleted or anonymized. You may request an email confirmation that the process has been completed.

The ee5555 VIP Program uses your betting history — which segments you play most, average weekly volume, peak activity times — so that Diamond and Elite account managers can create personalized offers relevant to your profile. This processing is based on legitimate interest and the performance of the VIP services contract. Data is analyzed internally and is not shared with third parties for this purpose. If you prefer that your history not be used for offer personalization, you can request a restriction of this processing by emailing privacidade@ee5555.net — this will not affect your participation in the VIP Program or your automatic tier benefits.
Privacy and responsible gaming go hand in hand at ee5555

The data ee5555 collects about your gaming patterns is also used to identify signs of problem gambling and provide proactive support. This processing is handled with care and never for commercial purposes — only to protect you. Self-exclusion and deposit limit tools are available in your account settings.

For users 18 and over only. CVV: 188 (24h). Learn more at Responsible Gambling.

Your data protected. Your ee5555 experience, complete.

Free sign-up in under 5 minutes. Deposits from R$ 20.00 via Pix. Bet on football, e-sports, MMA, live casino, crash games, and poker — with the privacy you deserve and the rights guaranteed by the LGPD.

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